Q1. What is your sample policy? A: We can supply the sample if we have ready lights in stock, but the customers have to pay the sample cost and the courier cost.
Q2: What is trade term? A2: EXW Guangzhou, FOB, CNF,CIF, etc
Q3: What payment terms acceptable? A6: T/T, Western Union, Paypal. Alibaba Trade Assurance.
Bulk order can accept 30% deposite, and the balance should be paid before shipping.
Q4: How long is the delivery time? A3: Usually, goods will ship to you side at 2-7 days after full payment.
Sample orders will be shipped out within 24 hours. Big orders will be shipped out in 7-15 days( Depended on the order quantity)
Q5: How to delivery? A5: Shipped by air-express, include DHL, UPS, FEDEX, TNT, etc. Shipped by Ship container for bulk order, or if you have a container in China, it is better in Guangzhou.
Q6. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery
Q7: How do you make our business long-term and good relationship? A:1. We keep good quality and competitive price to ensure our customers benefit ; A:2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.